Frequently Asked Questions
Everything you need to know about our handcrafted furniture.
What materials do you use for your furniture?
We specialize in high-quality solid hardwoods, including walnut, oak, and maple. Every piece is finished with natural oils to highlight the wood's organic beauty and ensure durability.
How long will it take to receive my order?
Since our furniture is handcrafted to order, lead times typically range from 4 to 8 weeks. Once your piece is ready, shipping usually takes an additional 5-10 business days depending on your location.
Do you offer custom sizes or designs?
Yes, customization is at the heart of what we do. If you need a specific dimension or a unique design modification, please contact our design team for a custom quote.
How is the furniture shipped?
We use specialized white-glove delivery services for our larger items to ensure they arrive safely. Smaller items may be shipped via standard freight with secure, custom crating.
What is your return policy?
We want you to love your furniture. If there is a structural defect or shipping damage, we will repair or replace the item at no cost. Because our items are custom-made, we generally do not accept returns for change of mind.
How do I care for my solid wood table?
We recommend cleaning with a soft, damp cloth and avoiding harsh chemicals. Periodically applying a wood-safe wax or oil will help maintain the finish and protect the wood from moisture.